{"id":1172,"date":"2014-01-13T15:19:27","date_gmt":"2014-01-13T22:19:27","guid":{"rendered":"https:\/\/www.netometer.com\/blog\/?p=1172"},"modified":"2025-10-21T17:46:07","modified_gmt":"2025-10-22T00:46:07","slug":"video-exchange-2013-removing-the-default-self-signed-certificate-problem","status":"publish","type":"post","link":"https:\/\/www.netometer.com\/blog\/?p=1172","title":{"rendered":"Video: Exchange 2013 &#8211; Removing the Default Self-Signed Certificate Problem"},"content":{"rendered":"<p>&nbsp;<\/p>\n<div class=\"gk-legend\" data-style=\"style3\">\n<strong>Free Video :<\/strong><strong>Exchange 2013 &#8211; Common Errors and Mistakes<\/strong><\/p>\n<p><span style=\"color: #4494dd;\"><strong>After removing the default self-signed certificate from a multi-role server:<\/strong><\/span><\/p>\n<ul data-style=\"style6\">\n<li><span style=\"color: #4494dd;\"><strong>Exchange Management Shell fails with: &#8220;The WinRM Shell client cannot process the request&#8221;<\/strong><\/span><\/li>\n<li><span style=\"color: #4494dd;\"><strong>Exchange Admin Center presents the authentication page and then fails to open the EAC page<\/strong><\/span><\/li>\n<\/ul>\n<\/div>\n<p>[floated align=&#8221;left&#8221;]Exchange 2013[\/floated] comes out of the box with a self-signed certificate, assigned to the Default and Back End Web sites. The recommended practice is to replace it with a trusted Multiple Domain certificate (UCC), and we demonstrate this in [tip label=&#8221;<strong>Part 2<\/strong>&#8221; style=&#8221;1&#8243; href=&#8221;https:\/\/www.netometer.com\/video\/tutorials\/How-to-Upgrade-Exchange-2007-to-Exchange-2013-Part2&#8243;]Screencast: How to Upgrade Exchange 2007 to 2013 P2 <strong><img decoding=\"async\" alt=\"\" src=\"https:\/\/www.netometer.com\/blog\/wp-content\/uploads\/video-icon.png\" width=\"25\" height=\"21\" \/><\/strong>[\/tip] of our Exchange 2007 to 2013 upgrade Screencast.<\/p>\n<p>Once you install the new certificate and assign the Exchange services to it, you have to decide what to do with the self-signed certificate which you have just replaced (usually in Exchange Admin Center).<\/p>\n<p>As you will see in this video, deleting the Exchange 2013 self-signed certificate on a multi-role server will get you in trouble. The problem is specific to servers hosting the Mailbox and CAS roles and results in a failure to open Exchange Management Shell (EMS) or Exchange Admin Center (EAC). The fastest way to resolve this issue is to assign a certificate to the Back End website in IIS manager. <\/p>\n<div id=\"kgvid_kgvid_0_wrapper\" class=\"kgvid_wrapper\">\n\t\t\t<div id=\"video_kgvid_0_div\" class=\"fitvidsignore kgvid_videodiv\" data-id=\"kgvid_0\" data-kgvid_video_vars=\"{&quot;id&quot;:&quot;kgvid_0&quot;,&quot;attachment_id&quot;:1177,&quot;player_type&quot;:&quot;Video.js v8&quot;,&quot;width&quot;:&quot;800&quot;,&quot;height&quot;:&quot;600&quot;,&quot;fullwidth&quot;:&quot;false&quot;,&quot;fixed_aspect&quot;:&quot;false&quot;,&quot;countable&quot;:true,&quot;count_views&quot;:&quot;quarters&quot;,&quot;start&quot;:&quot;&quot;,&quot;autoplay&quot;:&quot;false&quot;,&quot;pauseothervideos&quot;:&quot;false&quot;,&quot;set_volume&quot;:&quot;1&quot;,&quot;muted&quot;:&quot;false&quot;,&quot;meta&quot;:true,&quot;endofvideooverlay&quot;:&quot;&quot;,&quot;resize&quot;:&quot;true&quot;,&quot;auto_res&quot;:&quot;automatic&quot;,&quot;pixel_ratio&quot;:&quot;true&quot;,&quot;right_click&quot;:&quot;on&quot;,&quot;playback_rate&quot;:&quot;false&quot;,&quot;title&quot;:&quot;Exchange 2013: Deleting Self-Signed Certificate Problem&quot;,&quot;skip_buttons&quot;:[],&quot;nativecontrolsfortouch&quot;:&quot;true&quot;,&quot;locale&quot;:&quot;en&quot;,&quot;enable_resolutions_plugin&quot;:false}\" itemprop=\"video\" itemscope itemtype=\"https:\/\/schema.org\/VideoObject\"><meta itemprop=\"thumbnailUrl\" content=\"https:\/\/www.netometer.com\/blog\/wp-content\/uploads\/Exchange-2013-Delete-Self-Signed-Certificate_thumb212.jpg\"><meta itemprop=\"embedUrl\" content=\"https:\/\/www.netometer.com\/blog\/wp-content\/uploads\/Exchange-2013-Delete-Self-Signed-Certificate.mp4\"><meta itemprop=\"contentUrl\" content=\"https:\/\/www.netometer.com\/blog\/wp-content\/uploads\/Exchange-2013-Delete-Self-Signed-Certificate.mp4\"><meta itemprop=\"name\" content=\"Exchange 2013: Deleting Self-Signed Certificate Problem\"><meta itemprop=\"description\" content=\"Exchange 2013: Deleting Self-Signed Certificate Problem\"><meta itemprop=\"uploadDate\" content=\"2014-01-13T15:32:26-07:00\">\n\t\t\t\t<video id=\"video_kgvid_0\" playsinline controls preload=\"metadata\" poster=\"https:\/\/www.netometer.com\/blog\/wp-content\/uploads\/Exchange-2013-Delete-Self-Signed-Certificate_thumb212.jpg\" width=\"800\" height=\"600\" class=\"fitvidsignore video-js kg-video-js-skin\">\n\t\t\t\t\t<source src=\"https:\/\/www.netometer.com\/blog\/wp-content\/uploads\/Exchange-2013-Delete-Self-Signed-Certificate.mp4?id=0\" type=\"video\/mp4\" data-res=\"600p\">\n\t\t\t\t<\/video>\n\t\t\t<\/div>\n\t\t\t<div style=\"display:none\" id=\"video_kgvid_0_meta\" class=\"kgvid_video_meta kgvid_video_meta_hover \">\n\t\t\t\t<span class='kgvid_meta_icons'><\/span>\n\t\t\t\t<span id='video_kgvid_0_title' class='kgvid_title'>Exchange 2013: Deleting Self-Signed Certificate Problem<\/span>\n<\/div>\n\t\t<\/div>\n<ul data-style=\"style5\">\n<li><a title=\"\u201cDiscovery Search Mailbox has been corrupted\u201d error when upgrading from Exchange 2007 to Exchange 2013\" href=\"https:\/\/www.netometer.com\/blog\/?p=1122\" target=\"_blank\" rel=\"noopener\">\u201cDiscovery Search Mailbox has been corrupted\u201d error when upgrading from Exchange 2007 to Exchange 2013<\/a><\/li>\n<li><a title=\"Video: Exchange 2013 \u2013 Custom Receive HubTransport Connector Problem\" href=\"https:\/\/www.netometer.com\/blog\/?p=1155\" target=\"_blank\" rel=\"noopener\">Exchange 2013 \u2013 Custom Receive HubTransport Connector Problem<\/a><\/li>\n<li><a title=\"How to Bulk Create Mailboxes in Exchange 2013\" href=\"https:\/\/www.netometer.com\/blog\/?p=973\" target=\"_blank\" rel=\"noopener\">How to Bulk Create Mailboxes in Exchange 2013<\/a><\/li>\n<li><a title=\"How to Install Exchange 2013\" href=\"https:\/\/www.netometer.com\/video\/tutorials\/How-to-Install-Exchange-2013\" target=\"_blank\" rel=\"noopener\">How to Install Exchange 2013<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Once you install the new certificate and assign the Exchange services to it, you have to decide what to do with the self-signed certificate which you have just replaced (usually in Exchange Admin Center).<\/p>\n","protected":false},"author":1,"featured_media":1178,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"categories":[357,343],"tags":[383,358,384],"_links":{"self":[{"href":"https:\/\/www.netometer.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1172"}],"collection":[{"href":"https:\/\/www.netometer.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.netometer.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.netometer.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.netometer.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1172"}],"version-history":[{"count":0,"href":"https:\/\/www.netometer.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1172\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.netometer.com\/blog\/index.php?rest_route=\/wp\/v2\/media\/1178"}],"wp:attachment":[{"href":"https:\/\/www.netometer.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1172"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.netometer.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1172"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.netometer.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}